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FAQ's

Where do you get the upcycled leather from?

We Source vintage leather jackets from various thrift shops as well buy bulk scrap leather from US factories

Where are products manufactured?

Everything is made in our studio from start to finish!

What if there is a defect on my bag?

Sometimes there may be blemishes or wear on the leather from its previous life. We try to pay very close attention to the materials when sourcing for quality. If something fails on your bag due to construction or the material failing we want to fix that! Please contact sales@lovemert.com and we will let you know how we can fix it. 

Can I return something I purchased? 

We can exchange a purchase for store credit  

How long will it take to receive my purchase?

Everything is made to order generally. Your purchase should be made and shipped within 4-5 business days.